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User Manual · Chapter 3 — Sales

Credit Note

Figure 3.5 — The Credit Note form. Drawing to be produced after the UI/UX pass: annotated capture of the credit note form naming a credit line, the invoice allocations, and the totals block.

  • Code — the note's number (CN-…).
  • Customer — whose account is being credited.
  • Date — the date of the correction.
  • Notes — why this note exists. Write it for the auditor and the customer, not for yourself: "12 bags returned damaged, invoice SI-…" ages better than "error".

The Credit Note Lines:

  • Product — what is being credited, where it is a product.
  • Description — free text for credits that are not a product: a price correction, a goodwill amount.
  • Quantity and Unit Price — how much, at the price the original sale used.
  • Ext. Amount and VAT — computed per line; the tax unwinds by the same rules that raised it.

Invoice Allocations — optional while drafting, decisive on posting: the Invoice this note credits and the Amount applied to it. Allocations reduce what those invoices are still owed; the unallocated remainder stands as the customer's credit. Credit Note Totals — Subtotal, VAT, Credit Note Total — close the form.

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